Remote Team Solutions is a nearshore Business Processing Outsourcing (BPO) company in Mexico that helps U.S. businesses reduce staffing costs by up to 60% without sacrificing quality.
We provide the top 5% of bilingual talent across multiple roles, backed by a 2% turnover rate. Our flat-fee BPO services model covers payroll, benefits, office space, HR, and training—giving clients a fully managed outsourcing solution with cultural alignment and same time-zone collaboration.
While offshore outsourcing often leads to time zone gaps, cultural misalignment, and high employee turnover, and in-house staffing drives costs up with salaries, benefits, and overhead, nearshoring BPO services offers the best of both worlds. Companies gain cost efficiency, seamless collaboration during U.S. business hours, and long-term retention that offshore BPOs and domestic hiring can’t match.
As a Business Process Outsourcing provider, we help companies expand their teams with expert talent at scale, and offload non-core functions like customer support, accounting, finance, IT, and other administrative operations.
RTS isn’t your typical BPO staffing company.
We’ve taken the concept of nearshore BPO services to the next level. We work with you to build a customized team with industry experience and tailored skill sets working from our state of the art offices in Mexico. You make the final hiring decisions, and they become part of your staff.
Your staff will work directly for your management team, but RTS will provide local training, HR, and IT support. RTS acts as the employer of record and handles payroll, benefits, taxes, and legal compliance to eliminate HR hassles while delivering top-of-the-line talent.
Here’s a step-by-step overview of how we can work with you to provide the optimal remote staffing solution.
We begin with an in-depth analysis of your BPO staffing needs, identifying the appropriate skill tests and psychometric evaluations to match your ideal candidate profile. You’ll be assigned a specialized Talent Acquisition Leader and a dedicated support team to ensure a custom approach and the perfect fit for your team.
Your RTS Talent Acquisition Manager and a Talent Acquisition Leader (specialized in recruiting for the roles you need) will work closely with you to understand your organizational culture and develop a customized recruitment strategy. This includes selecting appropriate skill tests and evaluations and incorporating additional assessments necessary for a thorough and coordinated hiring process.
Our multifaceted approach includes active scouting and headhunting to find candidates that meet your specific criteria. We also utilize our extensive database of pre-vetted professionals and deploy effective talent attraction strategies. Each identified candidate undergoes rigorous screening, ensuring high-quality selection that aligns with your needs and organizational culture.
We conduct thorough reference checks and background verifications on shortlisted candidates to ensure their reliability and integrity.
Candidates undergo skill assessment and psychometric testing, along with any additional evaluations you specify, to confirm their suitability for your team.
Certified recruiters conduct thorough interviews to ensure candidates meet all position requirements and align with your organizational values and culture.
We present you with the top candidates to review and interview, giving you the final decision to ensure each potential hire is the perfect fit for your team.
Our IT and HR teams collaborate to ensure the integration of new members into your company’s workflows, to maximize productivity.
Our commitment goes beyond recruitment. Through our Remoties Training Camp, we provide development opportunities to ensure your team stays current and competitive.
Our HR, Talent Development, IT, and Talent Acquisition Teams work diligently behind the scenes, acting as an extension of your team to ensure sustained success and alignment with your goals.
The Business Process Outsourcing positions and roles we can fill include, but aren’t limited to:
Don’t see the position you’re looking for? Don’t worry! If it’s a job that can be done remotely, we can fill it.
Below, we’ve provided additional insights into our nearshore BPO staffing services. Please contact us with any additional inquiries you may have.
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Nearshore BPO services based in Mexico offer numerous advantages. These include significant cost savings on labor while maintaining high-quality service, proximity to the US and US Central Time Zone, which facilitates daily collaboration, and simplified travel for in-person meetings. Additionally, you gain access to a large pool of bilingual professionals fluent in English and Spanish with a strong cultural alignment with North American business practices, making collaboration and integration smoother.
BPO services benefit nearly every industry, from consulting firms, finance, and healthcare to IT, retail, and beyond. Any role that can be performed remotely can be streamlined through nearshore Business Process Outsourcing. By leveraging nearshoring, organizations reduce costs, improve efficiency, and keep their teams focused on core growth priorities.
Yes! Nearshore BPO services are designed to scale with your business. Whether you need to expand quickly to handle growth or streamline during slower periods, resources can be adjusted to match your needs. This flexibility allows you to control costs, maintain efficiency, and keep your team focused on core priorities.
Unlock cost efficiency, access a skilled bilingual workforce, and enjoy seamless integration tailored to your needs with the help of BPO from Remote Team Services. Our comprehensive support ensures your team thrives and your goals are met. Schedule a consultation , and let’s talk about what we can do for you!
