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Client Success Stories: Nearshore Teams That Deliver

Video testimonials

Posted on Google Google
Gabby Torres profile picture
Gabby Torres
September 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I’ve had a good experience with Remote Talent Solutions so far. They’ve been flexible and very open to feedback. Guillermo has been great to work with and is always willing to help and accommodate our needs, even when something falls outside of his usual responsibilities. I really appreciate his willingness to go the extra mile. Most of the employees we’ve hired through them have worked out really well for us. I also appreciate that they listen to our feedback and are willing to make adjustments when needed. Overall, they’ve been a good partner to work with.
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Lupita Vicente profile picture
Lupita Vicente
September 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Remote Team Solutions (RTS) has been a great partner for our dental call center. Their rate is per month, per agent and the standard work day for employees is nine hours per day instead of eight. They recommend following the Mexican holidays when determining their days off but if your company requires different holiday/off schedules they will conform to what is needed. They get two weeks of PTO through their company but time off is spoken of and approved with your company. When given criteria for a position, RTS will have candidates ready in a week and they are available to start a week after which is perfect for filling spots after a two weeks notice. The quality of the candidates is great! Many have college degrees and excellent resumes and everyone that I've worked with is fluent in both English and Spanish, but some speak even more languages. RTS really cares for their employees wellbeing. They have a wellness room in office for staff to unwind, find helpful resources, and even speak with therapists face to face regularly. They frequently hold office parties for holidays so they manage to hold morale high. RTS also offers free courses to help employees hone or develop new skills, just ask them if there is something you'd like them to learn for their specific role. They have capable IT in their office as well and haven't had issues communicating with our IT. If anything is not going well, they are very responsive. Ive been able to set up periodic Teams meetings to discuss performance and follow-up. Although I haven't been able to take them up om their offer, they do invite you put to Mexico to see the office and meet your employees. They also visit the US and take you out to lunch. They are now getting into AI as well if this is something your company would be interested in. All around a fantastic company that is a pleasure to work with.
Posted on Google Google
Brandon Fine profile picture
Brandon Fine
August 17, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great team to work with, extremely knowledgeable and facilitated a very easy onboarding experience.
Posted on Google Google
Ethan Matthews profile picture
Ethan Matthews
August 14, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
RTS has been awesome for us. We were able to scale very quickly, as we had challenges with growth, that they were able to fill high volume roles, quick enough to help us rebound and turn our customer experience around. Very responsive team that not only hires well for us, but also provides us feedback on the employee experience and how we can improve as a company! Great partners!
Posted on Google Google
claudia salazar profile picture
claudia salazar
April 13, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Remote Team Solutions is like no other when it comes down to outsourcing. We have input from the interviewing process all the way to the hiring process. Then we get to train them OUR way. They have very intelligent & capable people.
Posted on Google Google
Jennifer Demler profile picture
Jennifer Demler
October 13, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
RTS has been a great group to work with. Their entire team has been incredibly friendly & accommodating. They are always quick to respond to any questions or concerns. They have gone above and beyond our expectations.
Posted on Google Google
William Vaughn profile picture
William Vaughn
June 12, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I would like to express my sincere gratitude to Remote Team Solutions and your exceptional team for their invaluable contributions during my recent work trip. It was an unforgettable experience that I will cherish for years to come. Your meticulous attention to detail and genuine interest in my well-being were truly appreciated. I felt a profound sense of welcome and never felt out of place during my time there. I eagerly anticipate the development of a mutually beneficial working relationship and, who knows, perhaps even a lasting friendship. Once again, thank you for everything.
Posted on Google Google
Andre Ramirez profile picture
Andre Ramirez
April 26, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional team who helped find the perfect team member to add to our business. They understood the assignment, and were open to feedback to find the person that would meet our needs. The RTS team is a pleasure to work with and I look forward to expanding my business with them.
Posted on Google Google
Sarahi Muñoz Gamboa profile picture
Sarahi Muñoz Gamboa
April 10, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Staffing Company!

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