Privacy Policy

Effective Date: June 26, 2026

This Privacy Policy for Remote Team Solutions (“We”, “Us” or “Our”) describes how we collect, use, and share your information when you visit our website remoteteamsolutions.com.

We appreciate your decision to use our website and to trust us with your personal information. We strongly encourage you to read this document carefully before using the website. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

• Name
• Email address
• Phone number
• Company name and size
• Location data (derived from IP address)
• Professional or employment-related information (service requirements, job descriptions, CVs)
• Commercial information (business needs, staffing requirements)
• Internet browsing and usage data (pages visited, time on site, device identifiers, session data)
• Behavioral data (clicks, scroll depth, session recordings)
• Communication data (chat interactions via live chat widget)
• Technical data (cookies, pixel identifiers, session IDs)

How We Collect Information

a. Information you provide directly
Through our contact forms, quote requests, job applications, newsletter sign-ups, and chat interactions. This includes name, email, phone number, company information, service requirements, and any documents you upload (such as CVs or job descriptions).

b. Information collected automatically
When you visit our website, we automatically collect certain information through cookies and similar tracking technologies, including IP address, browser type, device identifiers, pages visited, and interaction data. This collection only occurs after you provide consent through our cookie banner.

c. Information from third parties
We may receive information about you from third-party services you use to interact with us, such as Calendly when scheduling a consultation.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service — delivering staffing and nearshore recruitment services
• To perform a contract — fulfilling obligations under agreements with clients
• To contact you — responding to inquiries, quote requests, and consultation bookings
• To send marketing and promotional communications — newsletters and service updates, with your consent
• To evaluate and improve our services — analyzing how our website is used to improve content and user experience
• To examine usage trends — understanding visitor behavior to optimize our website performance

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. We only activate non-essential tracking after you provide explicit consent through our cookie consent banner.

For a complete list of cookies we use, their purpose, and duration, please see our Cookie Policy.

Do Not Track Requests

While our website does not currently respond to browser-level Do Not Track signals, we provide users with full control over tracking through our cookie consent banner, where you may accept or decline each category of tracking before it begins.

4. Third-Party Service Providers

We work with the following third-party service providers who may receive your data solely to perform services on our behalf. Each provider operates under its own privacy policy, which we encourage you to review:

These providers have access to your data only to perform tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

The following categories of personal information may be shared with the above third parties, only after obtaining your consent where required:

• Contact information (name, email, phone number, company name)
• Usage data (pages visited, time on site, browser type, IP address, device identifiers)
• Behavioral data (clicks, scroll depth, session recordings, heatmaps)
• Technical data (cookies, pixel identifiers, session IDs)

We do not sell your personal information to third parties.

This Privacy Policy applies only to information collected through our website. Information collected through offline interactions, such as in-person meetings or phone calls, is subject to separate internal data handling policies.

5. Remarketing and Online Advertising

We use remarketing services to deliver relevant advertising to visitors who have previously visited our website. These services involve the use of cookies and pixel technologies, which are only activated after you provide consent through our cookie banner.

You may opt out of personalized advertising at any time:

• Google Ad Settings
• Network Advertising Initiative opt-out page

6. Data Retention

We retain personal information only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law (such as tax, accounting, or other legal requirements).

Retention periods vary by data type: cookie data expires per individual cookie duration; contact form submissions are retained for the duration of the business relationship; and records required by law are retained per applicable legal obligations.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely isolate it until deletion is possible.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States and Mexico, where data protection laws may differ from those in your region.

We implement appropriate technical and organizational safeguards for international transfers, including:

• Encryption of data in transit using SSL/TLS protocols
• Access controls limiting data access to authorized personnel only
• Use of reputable third-party vendors (Google, Microsoft, Meta, Zoho, Cloudflare) who maintain their own adequate safeguards
• Cookie consent management ensuring data is only shared with third parties after explicit user consent
• Regular review of vendor privacy policies and data processing practices

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to your personal data and details of its processing
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Deletion: Request the deletion of your personal information
• Right to Object: Object to the processing of your data
• Right to Restrict Processing: Request restriction of processing under certain circumstances
• Right to Data Portability: Request the transfer of your data to another organization where applicable
• Right to Opt Out of Automated Processing: Object to decisions made solely by automated means

To exercise any of these rights, contact us at:

Email: contact@remoteteamsolutions.com
Subject line: Privacy Request – [Access / Correction / Deletion]

We will respond to all verified requests within 30 days in accordance with applicable privacy laws. To verify your identity, we may ask you to provide information that matches what we have on file. There is no charge for processing your request unless it is excessive or repetitive.

9. GDPR Disclosures

Legal Bases for Processing

We process your personal data under the following legal bases:

• Consent: For cookies, marketing communications, and analytics — collected through our cookie consent banner and form checkboxes
• Performance of a contract: To fulfill staffing service agreements with clients
• Legal obligations: To comply with applicable laws, court orders, or governmental requests
• Legitimate interests: For website analytics and performance improvement; lead generation and marketing effectiveness; fraud prevention and security; and business development — provided these interests do not override your fundamental rights

Consequences of Non-Consent

You may refuse consent for non-essential cookies. Please note that refusing consent may result in limited functionality on the website, such as reduced personalization or inability to use certain third-party embedded features.

10. CCPA Disclosures (California Residents)

Although Remote Team Solutions does not meet the thresholds that make it a “covered business” under the California Consumer Privacy Act (CCPA), we voluntarily extend the following rights to California residents:

• The right to know what personal information we have collected about you
• The right to delete personal information we have collected from you
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information.

To exercise your California privacy rights, contact us at contact@remoteteamsolutions.com with the subject line: Privacy Request – California.

11. Children’s Privacy

Our website and services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us and we will promptly remove it from our records.

12. Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security.

13. Links to Third-Party Websites

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies before providing any personal information.

14. Law Enforcement Cooperation

We may disclose personal information to law enforcement agencies, governmental authorities, or courts when required by applicable law, court order, or legal process. We will endeavor to notify you of such disclosures unless legally prohibited from doing so.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable law or our privacy practices. When significant changes are made, we will notify you by email and update the effective date on this page. We recommend reviewing this policy periodically.

16. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact us:

Data Protection Officer
Remote Team Solutions Privacy Team
Email: contact@remoteteamsolutions.com
Phone: 800-449-0189
Contact page: remoteteamsolutions.com/contact-us