Your Partner in
Business Process Outsourcing (BPO)

BPO
Your Partner in
Business Process Outsourcing (BPO)
BPO

Organizations know beating the competition requires streamlining operations and focusing on core activities. One way to stay competitive in today’s fast-paced business environment is to enlist the help of BPOs—Business Process Outsourcing companies — like Remote Team Solutions.  

As one of the premier BPO companies, we’re perfectly positioned to help US companies like yours optimize processes and reduce costs by leveraging the skilled workforce in Mexico. Once you know more about what we do, we’re confident you’ll see the wisdom of partnering with us to streamline your operations.

Experience the RTS advantage, where your team’s success harmonizes with your company’s culture.

What Business Process Outsourcing Companies Do

BPO involves contracting third-party service providers for various business operations. This can include customer service, payroll, human resources, IT services, and more. By outsourcing these functions, businesses achieve greater efficiency, cost savings, and access to global talent.

How RTS Does BPO

RTS isn’t your typical BPO company. We’ve taken the concept of BPO to the next level. We work with you to build a customized team with industry experience and tailored skill sets working from our state of the art offices in Mexico. You make the final hiring decisions, and they become part of your staff. They will work directly for your management team, but RTS will provide local training, HR and IT support. RTS is the employer of record handling payroll, benefits, taxes, legal compliance, to eliminate HR hassles while delivering a top-of-the-line team.

Here’s a step-by-step overview of how we work with you to provide the optimal remote staffing solution.

Business process outsourcing
Business process outsourcing
Nearshore Staffing Strategy

1. Assessment

We begin with an in-depth analysis of your staffing needs, identifying the appropriate skill tests and psychometric evaluations to match your ideal candidate profile. You’ll be assigned a specialized Talent Acquisition Leader and a dedicated support team to ensure a custom approach and the perfect fit for your team.

2. Kickoff

Your RTS Talent Acquisition Manager and a Talent Acquisition Leader (specialized in the roles you need) will work closely with you to understand your organizational culture and develop a customized recruitment strategy. This includes selecting appropriate skill tests and evaluations and incorporating additional assessments necessary for a thorough and coordinated hiring process.

3. Scouting & Screening

Our multifaceted approach includes active scouting and headhunting to find candidates that meet your specific criteria. We also utilize our extensive database of pre-vetted professionals and deploy effective talent attraction strategies. Each identified candidate undergoes rigorous screening, ensuring high-quality selection that aligns with your needs and organizational culture.

Nearshore Staffing Strategy

4. Reference & Background Checks

We conduct thorough reference checks and background verifications on shortlisted candidates to ensure their reliability and integrity.

5. Evaluations

Candidates undergo skill assessment and psychometric testing, along with any additional evaluations you specify, to confirm their suitability for your team.

6. Interviews

Certified recruiters conduct thorough interviews to ensure candidates meet all position requirements and align with your organizational values and culture.

7. Candidate Selection

We present you with the top candidates to review and interview, giving you the final decision to ensure each potential hire is the perfect fit for your team.

Reference and Background checks, Evaluations, Interviews and Candidate Selection
Continuous Training and Ongoing Support

8. Onboarding

Our IT and HR teams collaborate to ensure the integration of new members into your company’s workflows, to maximize productivity.

9. Continuous Training

Our commitment goes beyond recruitment. Through our Remoties Training Camp, we provide development opportunities to ensure your team stays current and competitive.

10. Ongoing Support

Our HR, Talent Development, IT, and Talent Acquisition Teams work diligently behind the scenes, acting as an extension of your team to ensure sustained success and alignment with your goals.

Continuous Training and Ongoing Support

Comprehensive BPO Solutions

We can hire remote employees for every facet of your business. We recruit a specialized team to integrate into your operations, ensuring high efficiency and quality. Below are some of the primary positions and roles we can fill for your organization:

Sales, Marketing & Social Media
Writing & Translations
Business Services & Project Managers

Business Process Outsourcing (BPO) FAQs

Below, we’ve provided additional insights into our BPO services. Please contact us with any additional inquiries you may have. 

?

BPO services based in Mexico offer numerous advantages. These include significant cost savings on labor while maintaining high-quality service, proximity to the US and US Central Time Zone, which facilitates daily collaboration, and simplified travel for in-person meetings. Additionally, you gain access to a large pool of bilingual professionals fluent in English and Spanish with a strong cultural alignment with North American business practices, making collaboration and integration smoother.

BPO services work well in nearly all industries, including finance, healthcare, IT, retail, etc. These industries can leverage outsourcing to streamline operations, reduce costs, and focus on core activities.

Unlock cost efficiency, access a skilled bilingual workforce, and enjoy seamless integration tailored to your needs with the help of BPO from Remote Team Services. Our comprehensive support ensures your team thrives and your goals are met. Schedule a consultation , and let’s talk about what we can do for you!

Supercharge Your Team With Top-Tier Business Process Outsourcing

Business Process Outsourcing (BPO)

Unlock cost efficiency, access a skilled bilingual workforce, and enjoy seamless integration tailored to your needs with the help of BPO from Remote Team Services.  Our comprehensive support ensures your team thrives and your goals are met. Schedule a consultation , and let’s talk about what we can do for you!

Shopping Basket